Terms of Service

Last updated: April 2026

1. About Foundation Genie

Foundation Genie ("we," "us," "our") operates foundationgenie.com as a matching service that connects Canadian homeowners with licensed, vetted foundation repair specialists. We are not a contractor, and we do not perform foundation repair work directly. We facilitate introductions between homeowners and independent professionals in our network.

2. Use of Our Service

By using our website and submitting your information through our forms, you agree to these terms. Our service is free for homeowners. When you submit your information, we match you with one specialist in our network based on your location and issue type.

You must be at least 18 years old and a resident of Canada to use our service. The information you provide must be accurate and complete.

3. How Matching Works

When you submit a request, we share your contact information and issue description with one qualified specialist in your area. The specialist will contact you directly to schedule an assessment.

We vet every specialist in our network for provincial licensing, liability insurance, and track record. However, we do not guarantee the quality, outcome, or pricing of any work performed by the specialist. The contractual relationship for any repair work is between you and the specialist directly.

4. No Guarantee of Results

Foundation Genie provides a matching service only. We do not guarantee that a specialist will be available in your area, that you will receive a response within a specific timeframe, or that any repair work will achieve a particular result. Assessments described as "free" are provided at the discretion of the matched specialist. We encourage you to confirm assessment terms directly with your specialist.

5. Your Information

We collect the information you provide (name, phone number, postal code, email, issue description) to match you with a specialist. We share this information with one matched specialist only. We do not sell your information to multiple companies. For full details on how we handle your data, see our Privacy Policy.

6. Limitation of Liability

Foundation Genie is not liable for any damages, losses, or disputes arising from work performed by specialists in our network. We are a matching service and are not a party to any agreement between you and your matched specialist. Our total liability to you for any claim related to our service is limited to the amount you paid us, which is zero, as our service is free for homeowners.

7. Content and Accuracy

The information on our website, including cost estimates, service descriptions, and educational content, is provided for general guidance only. Actual costs, timelines, and repair methods vary by project. Always get a written quote from your specialist before authorizing work.

8. Changes to These Terms

We may update these terms from time to time. Changes take effect when posted on this page. Continued use of our service after changes are posted constitutes acceptance of the updated terms.

9. Contact

Questions about these terms? Contact us at support@foundationgenie.com.